Re: Reclaiming Private Call Costs
We had a charge limit of 5p, we would spend 50 pence working out that we were not going to charge for the call / fax. I think 1 in 50 charges were more than the 50p it cost to work out the charge.
I did eventually manage to get agreement that people could fax 2 pages without reporting it but ever managed to get the call charges dropped.
And yes they would accept a cheque for 5p at the point where the bank were charging us 20p per cheque for processing.
Our internal costs for processing an invoice and payment by cheque were actually £1.17.
The most frustrating part of this was that even though most of the resources required to process this bulllshit was funded by my budget I didn't even get the £1000 per year that was collected.