Reply to post: Coop’s site is pants

Co-Operative Bank today 'terminated' Capita's outsourcing contract years before it was due to expire

Muscleguy

Coop’s site is pants

I have a Coop CC. I can never get into the site. I recently rang them first off without bothering to frustrate myself. They reset my account, I got in set it up, recorded what I needed to. Then four days later I needed to get in again. I get to input the texted number. I do that, I am not cross eyed. It then says something went wrong.

I can get into both my bank here and in NZ and my new zero % card (being paid off) with someone else just fine. The Coop is the ONLY site I have this problem with. I answered my query by putting my card in an ATM and getting a balance, amount subtracted from my credit limit told me what I needed to pay to zero it.

When I have paid the Zero card off I shall ring Coop and tell them I no longer want their card since their IT stinks.

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