Reply to post: Re: The cold wind of experience...

Honeymoons last a couple of weeks – the same goes for any love for the IT department

NoneSuch Silver badge
FAIL

Re: The cold wind of experience...

Having to fault find why a remote worker cannot connect to a company resource forces us to examine peoples home set-ups, which typically involve a lowest-bidder back alley Chinese router, so old that firmware updates are unavailable, with 10MB CAT 3 cabling that the cat has been chewing on.

It also puts us head-to-head with people who think they know what they are doing when setting up their Wifi, like using the same subnet as the datacenter they are VPN'ing into.

My last experience was dealing with a self described "tech savvy" VP who had a local stereo company install a half dozen 802.11AC Wifi repeaters in their house which had a 25MB down 5 MB up ADSL Internet connection.

He complained it was "slow" and expected us to bring his VPN connection speed up to the 802.11AC standard the stereo guy had promised him given that he had just spent "over a thousand dollars." This is while his wife and kids watch Netflix / YouTube as well.

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon