Re: Cityfibre ... arghhhh
"the groundwork was subcontracted so not directly KCOM’s fault"
Eh? In these here parts, as a contractor, if I hire a subcontractor to do a job for me and the work done is shoddy, I am the responsible party. The people I do the work for yell at ME to fix it (which I immediately do, with apologies, not excuses).
Bottom line: If the work is done under my shingle, I am directly responsible.
Now ask me why I'm extremely finicky about my subcontractors.