Explanations are due ...
"Capita's 2017 decision to implement bespoke IT systems led to nearly 25,000 fewer applications to join the military in the following year."
Why should an application system result in an immediate drop in applicants? Was it because the MOD decided to digitise recruitment and people didn't want to apply online? Was it because the advertising was rubbish? Was it because kids could no longer "see the world" because there were no ships left? Was it because people were being routinely killed and maimed in Afghanistan so being a soldier was no longer the fun, heroic job it had been portrayed as? Was it because the Government shut down the job centres? Or was it because the online application system didn't work?
Be interesting to see the analysis of why Capita is solely blamed for this (rightly or wrongly).