Re: Amen to that. brother
In my experience setting ISO 9000 and its bastards as a goal (rather than using it as a tool) has resulted in staff being reprimanded for taking the initiative to fix SNAFUs.
In my experience setting ISO 9000 and its bastards as a goal (rather than using it as a tool) has resulted in staff being reprimanded for taking the initiative to fix SNAFUs.