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Zoom! That's the sounds of comms firm chomping down on loss-making Five9 in transaction valued at $14.7bn



Had to look up what CCaas is. Not too much the wiser but I think it is call center apps running in the cloud which you rent. It apparently "helps you deliver exceptional customer experiences to maximize business outcomes". Which I guess translates as, not pissing off your customers too much while not costing a lot.

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