Reply to post: Re: Supply pipe location

The lights go off, broadband drops out, the TV freezes … and nobody knows why (spooky music)

Mishak Silver badge

Re: Supply pipe location

A friend of mine moved into a new build. After a few months, they got the first water bill - for £0.00.

They thought this was a bit strange. Even the children were reasonably willing to wash, so they were sure they had used at least some water. However, maybe it was just because it was the first bill.

No - the second was also for £0.00. They contacted the water company and told them they thought something was not right. The company sent out someone to read the meter, who confirmed that it still read zero, so where was nothing wrong with the reading.

The company didn't seem to care that there was obviously something wrong - either with the meter or the identification of which one was theirs.

After about a year, the guy gave up trying to tell the company he was not being billed for the water they were using. He's kept all the correspondence for when the company take him to court for theft of water.

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