Reply to post: Re: 24x7

This always-on culture we're in is awful. How do we stop it? Oh, sorry, hold on – just had another notification

big_D Silver badge

Re: 24x7

For our remote sites, we have a designated "power user" on site, who is responsible for normal run-of-the-mill IT problems (toner, keyboards, locked up PCs etc.) plus a cupboard with some replacement PCs and monitors in it.

They escalate it to us, the next morning, if it is more serious. Production line stand-stills are obviously escalated by the site manager, if they can't solve it themselves.

I think, in the 3 years at my current employer, my boss has been dug out of bed twice - he makes sure all OOH calls go through him.

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