Re: Eh?
"Subscription renewals have to be clearly communicated, and can't set a new minimum term contract. But antivirus companies are far from the worst offenders over subscription renewals."
Agreed
But this, from the article, "More generally, signing up for such contracts has tended to be considerably easier than getting out of them." is surely the poster-boy for unfair contracts. Clearly one side has far more power than the other, the very definition of an unfair contract. US companies in particular have been pulling stunts like this for years in jurisdictions where, unlike back home, contracts are required to have balance. They don't often fully enforce them because they don't want them tested in court, instead relying on individuals who feel powerless to simply give up without a fight.