Re: How to tell if you're stupid.
"Cameras and/or managers overlooking the repair benches might deter snooping."
Ever seen CCTV recordings? There's no chance they be able to resolve what the tech was doing on the phone. About all they'd be able to determine is that the screen was lit and the tech was doing something. I don't think that it's cost effective to have a supervisor that spends their whole day shoulder surfing the staff. Chances are that they have their own laundry list of make work that the higher ups demand be done or no bonus.
Biting the hand that feeds IT
