They don't use Microsoft...
Thank the gods.
They're firmly in the Apple camp & thus I no longer have to do tech support for their issues. Even better is that they don't have webcams & microphones on their laptops, StepDad permanently disables them the moment he buys a "new" (refurb) machine, so if they ever decide to do a video call, it'll have to be on their Iphones. Which, thankfully, also won't get the taint of MS infecting them any time soon.