Re: Customers would know when a new product was going to be announced
Foir the average man in the street I think another common occurrence is for the service provider to start badgering customers when their contract is due to expire. "Get a new phone for nothing and reduce your monthly outlay" is the ploy, but what is not so well advertised is that a new contract for x year(s) is being signed.
Biting the hand that feeds IT
