Reply to post: Process Models and Optimisation

Global pharma firm GSK opens Pandora's Box of its SAP system to find 28,000 variations on a process

Anonymous Coward
Anonymous Coward

Process Models and Optimisation

@Norman_Nescio

But a better question might be: Who's premature optimisation?

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Once upon a time, a long time ago, I got to assess three of the "standard process models" being hyped by three suppliers:

- SAP

- Baan

- Deloitte

The idea behind the SAP and Baan "standard process models" was that instead of configuring the (huge complicated) configuration databases underneath the package, the consultants would review and adjust the process model, and some spiffy software would run against the adjusted process model and spit out the package configuration tables to match.

The Deloitte idea was different. Basically they thought it took too long (really? for consultants?) to build a client specific process model from scratch, so they would turn up and say something like: "Here's a best practice process to use as a starting point for our spiffy new reengineering effort".

Now in all three cases, the process models used as a starting point were created by either:

- software companies pushing their ERP package, or....

- a consultancy promising spiffy "best practices" to the client

In neither case does the client get to say where to start!!!! And the "premature optimisation" has already begun....done by self-proclaimed experts.

Of course, a successful company can't possibly know much about its own successful processes, can it? SAP or Baan or Deloitte (obviously) have much greater "expertise".

......and the beat goes on...................

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