Reply to post: Re: customers got burned

OVH services still not fully restored as boss rates ongoing recovery efforts a 'real nightmare'

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Re: customers got burned

I’m not suggesting DR should be included in all plans, just wondering why OVH are continuing to pay outage fees to customers when they could be up and running in a different dc.

Interesting comment that some customers DR plans may involve a separate provider, getting outage refunds from OVH while not paying for DR options st their primary or DR solutions actually looks like they cheaper way to go, as well as the most diverse.

If I was OVH I’d want those customers up and running ASAP so they don’t go elsewhere and stop haemorrhaging outage fees, I can only think the only reason Ovh are not running those loads in other dc’s is because they don’t want to undermine their DR offering.

Surely 4 days outage on a non DR product should be the maximum before it’s spun up in a different DC.

I’d be off to Amazon by now.

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