Re: Too Many...
Slightly related, but I've lost count over the years of how many times I had to do the 'straightened paperclip' thing on stuck CD drives for clients. And maybe as many as 10% of those revealed two CDs in the platter once the drawer was teased open. Usually, the CD had just been thrown in any old how and had wedged the drawer shut. And occasionally, someone had used a piece of duct tape (or something else quite thick) as a label.
At least one had damaged the read head, and at least another had shattered the disc/disk.
On tech support, the worst part was trying to get people to do it for themselves - first of all, to locate the little hole, and - often - secondly to get them to turn the bloody bedroom light on so they could see, because honestly, it really was there if you looked carefully. There was often a third issue: 'I haven't got a paperclip'.
We were not allowed to send engineers out until they'd one it. That rule came in after far too many cases of engineers being sent out for just that.
Biting the hand that feeds IT
