None of what you have described is IT.
My current job title is IT Field Engineer. *I* *AM* *NOT* *AN* *ENGINEER*. There is *NOTHING* in my job that is engineering, I'm a fitter. I know what engineering is, I do it as a *hobby*. Nobody pays me to code, people pay me to unpack PCs, install default installations on them, and put them on people's desks, put the PCs in the correct user group, create users, reset passwords. That. Is. Not. Engineering. It is this century's Office Admin. Sorry to hurt anybody's feelings, but it is. It is 1970s filling the photocopier, it is 1930s changing the typewriter ribbons, it is 1850s filling the ink wells.
Let me repeat.
IT is driving a car. It is *NOT* automotive engineering. If you're doing the computer equivalent of automotive engineering, *IT'S* *NOT* *IT*.
Stop mixing the two up.
Biting the hand that feeds IT
