Re: "In a few of them it might even insist."
May I be the first to suggest you go SCREAM AT THEM FOR YOUR MONEY BACK OR ELSE?
Maybe demand to speak to the manager, too!
Threaten to switch to another OS, even!
Show them who's the boss!
/s because that was a seriously weird post, makes one wonder if some words and/or sentences from the article were just not read at all...