Re: Should not have Netherlands VAT ...
It's also not how warranty replacements work. If the cust has to pay VAT on the incoming new unit, he should have been refunded the VAT on the exported broken one.
The simple solution, instead of lying down and letting bureaucracy walk all over ignorance, would be for Seagate to tick the box on the export form that says "warranty replacement" and the courier firm to ensure customs notes this. The part then goes through -=GRATIS=- -- at least, that's how it should work in any civilised society.
Hey El Reg, on a side note: why does this forum flag British English spelling and want me to use American? Hmm? Hmm?
Biting the hand that feeds IT
