"So long BT. You will not be missed."
Couldn't have said it better myself.
Ditched BT when they kept putting the price up. Eventually, after thirty years with them, they wanted to charge me over £400 for my service. Finally I snapped and told them (and here I paraphrase) to go forth and multiply.
They rang me, then, for the first time I can remember in thirty years, to offer me the service for £72.
I told them it was too late because I'd got a better service from a competitor for £20.
That was all about three years ago.
They sent me a credit note for about £150 every quarter.
I asked them to send me the money.
They didn't, so I raised a complaint.
They still didn't send the money, but now they've stopped sending the credit notes.
BT will fleece you if you let them.
I hope they dry up and blow away.