Reply to post: Re: on entering a new payee account number you get a status report of a match

Citibank accidentally wired $500m back to lenders in user-interface super-gaffe – and judge says it can't be undone

Ken Moorhouse Silver badge

Re: on entering a new payee account number you get a status report of a match

The crazy, crazy thing about this is that NS&I are not on that list. You really can't get more legit than National Savings & Investments, and when you are being told that it is my risk if the payment goes "somewhere else", it really spooked me. I suspect that the banks were really miffed that millions of people were transferring funds there because the rates were better. To add further substance to that theory the bank "forgot" to put the account number as reference on the payment, so it got bounced. That happened twice!

It's like the time I went into the bank and was told that I couldn't pay money into an account because of money laundering regs. I had to point out to the muppets that the payee was HM Revenue & Customs.

I think it's time for my meds.

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