Reply to post: Re: They are all as bad as each other

O2 UK overcharged exiting customers by £40.7m over 7+ years: Ofcom slams senior managers, fines it £10.5m

Alumoi Silver badge

Re: They are all as bad as each other

The usual big company problem of completely failing to recognise loyalty.

Loyalty means paying your bill every time the company decides and keeping mum abount what goes on.

Complaining or, even worse, leaving the company is not a sign of loyalty.

(where's the sarcasm tag when you need one?)

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