single vendor cloud wares ...
... had to deal with $title, they were extensively documented, every minor version had its own page, every option named etc., but no story to tie them togeter, no clue about how to actually use in a real life scenario
got the paid help and got it working, turns out some concepts were called using two different terms, and some different concepts were called using the same term in different contexts
on top it off there was very little information about failures on the net, even on stackoverflow
opensource might not be perfect but at least I can read the source when I don't understand the docs