Re: just accept that mistakes happen
Still not getting it... 700k is a small number in comparison to the rest of the system.
Some Joe Blogs got tasked with writing a page and screwed up, or wrote the page before the electronic system existed and no one noticed the they should direct traffic there.
The point is that this isn't likely a result of contracting screw up, and throwing insults at the management is in a lot of cases unfounded and unfair. Also 700k is in the weeds, and in all likelihood is an insignificant page in the responsible owners portfolio.
Had it been a website serving a few hundred a year then it wouldn't have made a news article - thing is there is no differentiation between those two extremes because as you say "But web pages are much the same whether they're used by 700k users or 700".