I used to pay them money, but they kept offering a new tier of service about once a year and, silently, donwgrading the performance of the lower tiers - not just the extra storage or features of the new ones. Number of API calls per second / hour / day etc. and their support just pretended that there was no changes. I stopped paying them money and instead just use an S3 bucket (yes, protected) with rclone for out-of-home backup with another on Backblaze. The cost works out a little higher but both of those publish their performance commitments.