What ever happened to doing a job properly?
Way back when I was a programmer/analyst we were developing financial software and it *had* to be accurate.
These days the investment statements that my wife gets from her bank don't add up. For example the statement will show Total Dividends $27.52 and the first dividend (of many) shown is $45.60. I called the bank last Spring to complain about it and they gave some rambling bullshit answer. They obviously didn't have a clue what they were talking about and the Total Divs line disappeared the following month.
Well guess what just reappeared on the latest statements? Yup, Total Dividends line is back and it still doesn't add up.
The bank involved is CIBC (in Canada).
Hmmm..... just had a slightly evil idea.... At tax time I'll report her dividend income according to her bank statements. When Revenue Canada sends a nasty letter about unreported income I'll play dumb and send them copies of the bank statements.