Re: I'd be shocked if ...
> ... Joshua didn't realise that he had constructed a Single Point of Failure and promptly done something about it.
I don't think Joshua was empowered to recruit a second office manager to backup the first.
> ... Joshua didn't realise that he had constructed a Single Point of Failure and promptly done something about it.
I don't think Joshua was empowered to recruit a second office manager to backup the first.