Re: the trouble with the network
I have issues with my BB due to bad joints in the jointing box (the old "blue beans") hasn't been touched in years as a neighbour double skinned a fence to box it in, said neighbour also told Openreach to "F off" when they knocked the door to get access
His wife sort of relented a few months later when there was an outage up the street traced to that Joint box, openreach told them the fence goes or they get a pit in the garden to permit access "we don't want either of those, you'll need to move it" (they seem to be under the misconception that openreach don't have a wayleave (they do) )
Kinda explains why my line capabilities have been dropping like a stone during wet weather (water ingress into the jointing box)