Trying too hard.
3 days ago when got up had missed 0845 call on mobile and landline. Checked no on Google and most sites stated spammers purporting to be Nationwide . Later that day had another call from same number. They stated they were Natiowide and to press 1 to continue. Pressed 1, said press 5. Pressed 5 . Message stated my year of birth and asked for day an month. I thought if they already know year not hard to get DM so I entered. Then got message telling me about late payment on Credit card. Hung up, went online and CC payment had been missed. (Not received first statement) .
Question. This would have taken a lot of programming to configure. Why not just send text or email as they have both on online account. Hundreds of people think this is not genuine and it is absolutely not neccessary.
Biting the hand that feeds IT
