Early on in all the fun and games I had occasion to call Comcast tech support. While we were waiting for the set top box to reboot for the nth time, idle conversation revealed that all their tech support people were working from home as much as possible, presumably if they all had Comcast lines themselves then the company was presumably able to plumb in the corporate phone system out to individuals and let them sit at computers at home and talk to customers. So tech support, especially at this point, should be relatively easy for most companies if only they made an effort.