Re: dependent on IT it's an IT business
Not generally true. But it's partly true for banks. They seem to regard a physical branch as an inconvenience and the local manager is now really a counter operative supervisor. The Branch seems to do little other than accept lodgements. All the activity including electronic lodgements can be done online. The computer automatically disables your Credit Card on some bizarre definition of fraud, not humans.
They mostly ONLY do IT and do it badly.
Real IT business provide IT to other businesses. So this is false "dependent on IT it's an IT business".
Biting the hand that feeds IT
