"Every day one or other of the users manages to restore my reserves a little..."
This struck a note for me. Yes it's fun to rag on the lusers, and lord knows we all have plenty of difficult ones to deal with. But there are a few that genuinely do appreciate the work we do for them, will try their best not to burden unnecessarily and will repay the favour in kind if the opportunity arises. There are a couple of users in my company that I would do an awful lot for.
And, back to rag-on-lusers-mode, there are plenty that I curse daily due to their complete inability to perform even the slightest act of problem-solving for themselves, or even to retain a piece of information for longer than a day.
There needs to be a tea / coffee icon. I've not yet appropriately caffeinated for the morning.
Biting the hand that feeds IT
