Re: print-free-for-life plan was "an introductory offer,"
UK legislation has been a bit more woolly than the EU requirements but it has always been possible to claim against a supplier if goods are not up to the quality that should be expected. i.e. a £5000 tv should be expected to last more that 2 years, maybe a £100 not so much.
These days my expectations of HP products are pretty low however but then I remember the old Laserjet 4s.