Re: Defer (or cost-cut) regular Tech Refresh at your peril!
Currently on year 6 of our "four year replacement program". Year 5, which was agreed would have 1/4 of the original purchase cost for everything allocated to replace 1/4 of everything. Never happened. Year 6, same. Never happened. Should have replaced/upgraded/supplemented literally 50% of the equipment, etc. by now. Nothing. And if they'd done it right, they'd have had a fixed, annual expense every single year that they could put into budgets and plan for, and a complete replacement of everything every four years.
Had catastrophic failures. Suddenly we're spending three times what we normally would to put in new stuff. Then we find that we're having to do extraordinary budgeting to cope with that, and tell other departments that they have no money this year because of that.
So IT are the enemy, it's all our fault, nothing works, all our kit is ancient and we've stolen everyone else's money. Amazing that.
Oh, and obviously you have to hire a very expensive outside consultancy to come in, audit everything and then tell your IT guy that and try to upsell all those replacements to things that nobody else understands what they are.
Biting the hand that feeds IT
