Re: Low IQ or low volition?
Same here. Any repeat printer problems, such as changing "Default Printer" in Windows 3 times a week and then telling me they didn't do that, a phenomenon that I do not understand to this day, (Does anybody know why users do that so much?), they would occasionally require a "prolonged servicing" on their nice printer while in the meantime using one from the supply closet that although it printed, its arrival in the office or cubicle reduced the property value of said office/cubicle by about 75%.
Needless to say, as all of you can attest, the tech problems started getting solved when possible by "teamwork", that is to say, they asked other users if they had any ideas about fixing a small problem instead of calling us. And of course, they did and it worked fine.
Biting the hand that feeds IT
