When you need something fast without the hassle of creating and hosting a database, access, permissions ,defined structures then excel is your go to albeit it should be your temporary go to. You can't email a database or chuck it on a network drive for someone to access however every one can get into a spreadsheet. In the case of track and trace they needed something quick that could work with all the various companies and individuals doing the track and trace and enable work flows from said data. Why they didn't move it from Excel is beyond me especially the amount of money thrown at it. The way I see excel is that it doesn't need to get better because it does what it's supposed to with spreadsheets/data. Now if someone comes up with an easy to use/setup database (I'm talking excel user easy and universal software wise) they might be onto a winner.