Help! Desk approaching
Our org just went full tilt 365 with huge restrictions for most users.
When the outage occurred, not one announcement mentioned the global outage, but simply that users were having difficulty signing on and they were investigating. I had already figured out where the outage was.
I certainly heartily agree with
In the meantime, folk were left twiddling their thumbs and pondering the wisdom of a leap cloudwards versus an on-premises service, staffed by engineers that could be yelled at face to face.
I was one of them!
Oh yeah, we had just gone through a seemingly pointless email address change.
Do we actually do any work other than grappling with IT issues? Boss of mine once said, "We never had these problems with typewriters!"
Biting the hand that feeds IT
