Re: Not surprising for Aus
It's not usually speed that's important, rather reliability and latency. Copper lines don't have to be unreliable or laggy, but since a lot of them are old, the stereotype is that they fail much more often than fiber. It's basically true, as most times when new cabling is installed it's more modern and more fibery. Depending on the quality of service, it may be that the internet has fine speed, but it goes down when needed and/or adds enough latency that attempting a call means long periods of silence.