With one proviso
"ServiceNow promises its latest software can track the financial, contractual, and inventory records of company hardware to improve purchase and disposal decisions."
Great idea, provided that the kit is entered into the tracking system in the first place. Over a couple of decades, I don't think I've ever seen a complete asset inventory in any organisation. Equifax is a good example.
From the U.S. House of Representatives Committee on Oversight and Government Reform report on the 2017 Equifax data breach:
"[Chief Security Officer Susan] Mauldin testified:
Q. Did Equifax have an inventory of this type of software? Would it have been part of Equifax’s software inventory?
A. [I] think that there were various inventory lists around, and I know that in Security, we had our own list . . . . we had a list that we worked on. I’m not sure what IT had.
Q. Did you have different lists?
A. I think that there were multiple lists around that people worked from"
No tracking system can take control under such conditions.
Biting the hand that feeds IT
