There's something gone wrong with your system
there's nothing new about that, they must have taken a leaf from godaddy. I got such a ridiculous email several years ago, and I panicked for a moment. Next moment I was very, very angry, and this was my lightbulb moment (they're not a cuddly domain provider as they made me believe, lol). But I was still stupid enough and got involved in a pointless e-mail exchange with their support about this (it was those prehistoric times when you could email and get a response, even though it was already pointless). From then on, I treat them as they deserve, ignore their junk mails about "urgent action required! Domain about to expire!" and renew a day before expiry or so.