Re: So we need to upgrade the physical locks....
Thank you for contacting our subscription lock support team.
At this time we are experiencing technical difficulties due to a ransomware event.
We expect to be able to let people into their houses and cars within 72 hours.
If you are not able to access your locked service after that time, please contact us again to open a support ticket.
PS; hope you don't have to go to the bathroom soon as you got home from work.