No surprise
UIS have to deal with two things, first a mess of extremely dated in house applications written in all sorts of languages, nice web front ends often hide the chaos below the surface. Secondly, it's two departments brought together and half the staff hiss at the other as they pass in corridors. I see this less about how good Hermes may or may not have been and more a move to mainstream IT support models.You can have as many Perl scripts as you like, but UIS is trying to deliver a service and be a service provider when many think it's their own fiefdom.
Biting the hand that feeds IT
