Re: Ahh yes the
"Cue dragging the laptop bits to the office , managing to get a USB stick to connect, and downloading the drives data to it.."
in the olden days i'd just swap the hdd / sdd into a non broken spare and be up and running in no time.
If you have kit that needs to be operational its always wise to have spares as keeping offline spares is cheaper than an expensive machine not working for however long it takes to procure a spare.
We have 4 hour maintenance contracts on key primary kit & next day on secondary. Depending on where the kit is it can take 4 hours to get an engineer there anyway so its as good as having our own cold spares.