Beloved Telco you said?
Were you being sarcy? Hope so.
Else, I am surprised its not yet been broken up. About time we adopted NZ model and level the playing field for all comers who can provide a decent service.(Yes , customer service too).
I also suspect they have a hand and vested interets in delaying the rollout of 5G across the board, so that they keep milking the hapless British publlic for evermore captive revenue.
Beloved OR Monster Telco ?