Re: Lost count
One officer in the Royal Marines claimed that every laptop, he received had a broken screen prior to use, after the second one was returned, we hooked it up & found he had been using it quite well despite the out of the box damage.
Private school, one of the kids came in with a broken screen on his laptop*, issued a loaner which came in the following day for a damaged screen, everyday of the week. The last day he came in with it, just as the replacement LCD arrived for his original unit, which was fitted & handed back to him.
*Regular advisory about not using laptops as folders for schoolwork.