Re: On helpdesk calls
Part of which may not be a lie....as such. I've watched a user "check" a cable by looking to see if it's there ( it was) but not see if it's plugged in at both ends (it wasn't,). Or not checked that it's in properly (It wasn't). Or not noticed the nasty gash in the middle of the length/that it's trapped under a table leg etc. (both of those too). Or possibly not told IT support about the damage/cable trapped/pulled off its plug etc. because the IT guy didn't specify that issue.