Re: Competition?
BTw/Openretch have skills in retail network design? Why weren't we told?
It's a trade secret. BT's usually quite.. cunning. So industry (ie everyone but BT) says we want access to fibre/ducts. Politicians say 'Broadband for all!'. Ofcom pencils in some meeting dates.
So the skill then comes from regulatory gamesmanship. BT (the Borg version) doesn't want to bleed customers, so creates a service offering that benefits it's business units, pacifies Ofcom, but includes a few hurdles so it keeps a lock on a good chunk of the market.
It's all part of the fun. I've worked for highly regulated incumbents and the regulatory environment makes life interesting. Can be somewhat challenging to develop service offerings that serve the 'market', and keep external & internal customers happy.