Reply to post: my data's gone missing

'I'm telling you, I haven't got an iPad!' – Sent from my iPad

ColinPa

my data's gone missing

A customer phoned to say that our product kept deleting key data - why was it so bad? This was the first complaint we had heard so it was a surprise to us.

After a few days of to-ing an fro-ing they sent us the logs, they were getting more irate.

We went back and said

At 0430 on Monday, a userid JOEBLOGS issued a purge command ... Could this be relevant?

Whoops - thank you - we'll sort him out. They took the evidence to him, and of course he denied it, saying he was away. They brought in the CCTV and showed him sitting at a terminal typing at the date and time the event happened.

He decided to pursue opportunities in other areas.

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