Reply to post: Re: one egg in one basket

Smile? Not bloody likely: Day 6 of wobbly services and still no hint to UK online bank's customers about what's actually wrong

Anonymous Coward
Anonymous Coward

Re: one egg in one basket

This is sensible, but not always possible. Some people have difficulty getting any kind of bank account, let alone two. After two cases in close succession of credit card fraud a couple of years ago (dealt with okay by my bank, but very inconvenient and somewhat worrying) I tried to get a second credit card, only to discover that despite having no debt, decent salary and theoretically good credit history (regularly paid credit card, phone contract, utility bills for over a decade) the credit reference agency the bank in question used knew nothing about me as they had failed to associate two addresses.

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