Tone Deaf ...
This is the approach of all big companies: find a process, stick to it, and make sure nobody (clients, staff) can get access to anyone at a level who can do anything but shrug.
... I have been assured by DXC that my compulsory redundancy, is absolutely standard - timeline, terms, process. Nothing to do with Covid19. Not affected by Covid19 - or that fact that the world is literally on fire at the moment - just routine workforce adjustment. Much more important that some management droid several levels above my line manager achieves his FY21Q1 target than I part from DXC on good terms.
Maybe I'll write a book on just how shit they are --- I've got loads of material. I suppose it'll come as a suprise to nobody here though :-)